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Did Too! Did Not! Did So! – Managing and Resolving Conflict


Conflicts and differences of opinion occur everyday. The question is: Do you manage them or do they manage you?

Is it a distraction to work with all the malcontents in your organization? Odds are that if they won a $1,000,000 lottery, they would complain about having to go and pick up the check!

Do you spend 80% of your time managing 20% of your staff?

Consider this:

  • Are you often the arbiter of simple and obvious solutions?
  • Do you know that there are three sides to every story?
  • Are you not sure how to present ‘bad news’?
  • Do you know the difference between compromise and consensus?
  • Do you know that sometimes you can gain control be giving it away?
  • Does your organization need a communications checkup?

Give us a call at 800-437-8347 to learn more and we'll be glad to help.

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Copyright 2002, Property of HPA, Inc, All rights reserved.
Holdsworth Pelton and Associates, Inc.
1224 Mill Street
P.O. Box 503
East Berlin, CT 06023-0503
860.828.2002
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