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Services for ANY Organization

Specific for Emergency Service Agencies
Strategic Business Planning
You do have a business plan, don’t you?
EMS system Evaluation & Design
Community assessments, operations design
Client Development
Customer service programs
Developing your community image
Contract Negotiation
Municipal and healthcare contracts
Leader Assessment and Development
Leadership coaching
911 Center Evaluations
911 is a service business
Managing Change
RESET your organization
Reimbursement Consultation
EMS / FIRE / HAZMAT billing ambulancebill.com
911 for Business
Special services for special circumstances
Call Center CustomerCare© Programs
The phone is your first impression

Copyright 2002, Property of HPA, Inc, All rights reserved.
Holdsworth Pelton and Associates, Inc.
1224 Mill Street
P.O. Box 503
East Berlin, CT 06023-0503
860.828.2002
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