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About the Principals

Bob Holdsworth, Principal Tim Pelton, Principal

Bob Holdsworth, Principal

Bob has been leading customer-focused organizations for more than 20 years. He has had the responsibility for team member orientation and education as well as motivating professionals to provide high levels of customer service in demanding environments.

His diverse background includes serving as a manager for two national food service corporations, an officer and trainer for the Connecticut Department of Corrections and the General Manager of a large private ambulance service that experienced 500% growth in a four year period.

Bob also held the position of Emergency Medical Services Coordinator at one of Connecticut’s busiest hospital Emergency Departments. His responsibilities included developing relationships and providing customer service to more than 35 area agencies and the implementation of a regional paramedic response service providing care to 11 municipalities. This unique service integrates both paid and volunteer staff and has been a model for many agencies around the country.

In 1988, he founded Holdsworth & Associates, Inc., a consulting practice that has grown 800% since 1994. Now, the practice has been renamed to reflect the addition of Tim Pelton as partner.

As a consultant, Bob has had the privilege to work with a wide variety of organizations all across the country. He and his partners have worked closely with more than 800 organizations and trained more than 6,000 professionals in the fine art of leadership, teambuilding and turning customers into loyal clients.

Bob is still active as a paramedic and an educator working for the hospital based ALS program that he helped to develop. He has presented to regional, state and national conference audiences since 1988.

Bob has also been honored to have his biographies in Who’s Who in Healthcare and Who’s Who in the World .

Tim Pelton, Principal

Tim has had a diverse career in management and leadership that has been spent integrating workforces of both paid and volunteer personnel. The responsibilities in each position have involved strategic planning, resource allocation, and customer oriented management.

His management style revolves around one simple concept:
Take care of the troops and they will take care of the mission.

His career has included serving as the Administrator of the Connecticut Red Cross Blood Program where he was responsible for directing the collection, processing and distribution of all blood and blood products in Connecticut as well as supervising 100 employees and countless volunteers.

He has also served as the Administrator of the Department of Pathology and Laboratory Medicine of Bridgeport (CT) Hospital (a 600-bed, Level 1 trauma center) where he had oversight responsibility for 7 physicians, 200 full and part time employees and a budget in excess of $10,000,000.

In 1990, Tim helped bring a new concept to market. The Mobile Medical Testing Service concept provides on-site occupational health testing to both industries and municipalities. The concept continues to be a great success.

He brought his expertise to the Holdsworth team in 1997 and is now a principal of Holdsworth, Pelton and Associates, Inc. serving clients in 44 states and in Canada.

For 15 years he has been active volunteer member of the Cheshire (CT) Fire Department and currently serves as an Assistant Chief overseeing 100 volunteers. He also acts as the Director of Training, Safety Officer, Public Information Officer and the hazardous materials response specialist of the department.

Tim is also very involved in the Critical Incident Stress Management field. He is active in all levels of CISM training and was personally involved in many national crises and mass casualty incidents.

Tim serves on the Board of the Connecticut Fire Chiefs Association and participates nationally on the National Fire Protection Association (NFPA) 1600 committee on Disaster Management and the NFPA 1720 Committee on Fire and Emergency Service Organization and Deployment of Volunteers.

Copyright 2003, Property of HPA, Inc, All rights reserved.
Holdsworth Pelton and Associates, Inc.
1224 Mill Street
P.O. Box 503
East Berlin, CT 06023-0503
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